Capacity Development Tools

The United Nations E-Government Development Database (UNeGovDD) is a benchmarking tool that provides a comparative assessment for monitoring progress of a country’s E-Government Development from 2003 to 2010. As such it provides an interactive snapshot picture of a country’s E-Government Development in the world.

Este curso tiene como objetivo analizar, comprender, aplicar e interpretar la gestión presupuestaria basada en resultados empleando indicadores de desempeño; identificar aspectos evaluables de su labor y diseñar, calcular e interpretar indicadores de desempeño; analizar y aplicar los resultados de la evaluación del desempeño en la toma de decisiones presupuestarias; actuar como agente multiplicador en su ámbito laboral retroalimentando y replicando criterios objetivos y coherentes de evaluación del desempeño.

METER is an online, interactive tool to assist governments and decision makers at any level throughout the world in developing, monitoring, refining and improving the context within which information and communication technologies are used to transform government; in a sense in creating the context for e-Government

The Guidelines on Strategic Planning in Parliament are intended to strengthen and support the strategic planning discipline in parliaments by providing insights into what strategic planning is, why it is critical, and how it can be applied in the parliamentary context.

La búsqueda de la calidad se fundamenta en un cambio de actitud que tiene que darse en toda la organización y que va desde el empleado del nivel más elemental hasta el empleado del máximo nivel jerárquico; todos deben comprender que lo que hacen se debe a la calidad. Este curso se convierte en un primer paso para iniciar las actitudes necesarias para implementar procesos de cambio organizacional, partiendo de un proceso de concientización profunda sobre lo que significa la calidad total, el compromiso que de ellos se espera y del apoyo sustantivo de toda la organización para el éxito de…

This course aims to enhance the capacity of Human Resources Managers in the Public Service in Africa and to contribute to the improvement of analysis and formulation of effective human resource development policies and strategies as part of public service transformation in African countries.

This course discusses high-level concerns on e-government sustainable development. It includes various policies, laws and regulations that help to facilitate e-government development

This course describes the fundamental infrastructures that are required for the success of e-government development. An overview on the different information-related infrastructures that are fundamental to the implementation of e-government, such as e-record, portals, and e-payment are provided.

This course provides background knowledge on the basic concepts of ICT development and e-government. It gives an overview of the evolution of IT, its content and its applications, with particular reference to e-government.

The publication aims to fill some of the knowledge gaps on young people with disabilities, and raise awareness of the specific issues facing them in order to encourage development actors to develop no gap policies and remove the many barriers that face young people with disabilities in all aspects of life.