This course aims to enhance the capacity of Human Resources Managers in the Public Service in Africa and to contribute to the improvement of analysis and formulation of effective human resource development policies and strategies as part of public service transformation in African countries.

This online training course contributes to the knowledge and practices of local governance leaders and policy makers especially as they relate to managing equilibrium between centralized and decentralized systems; Responsiveness to people needs through participatory service delivery; Civic engagement, inclusiveness, partnerships and resource mobilization for poverty reduction and local level development; Building cohesive local level communities for a secure and peaceful environment; Developing institutional, structural arrangements, management systems and tools that work.

This guide provides practical tools and ideas on planning and implementing citizen engagement practices.

This publication gives 1) overview of UNPSD, who is eligible and how to apply, and highlights key aspects of the selection process; 2) description and brief analysis of the successful practices from UNPSA winners from 2003 to 2011; 3) presents key findings on the positive impact that the UNPSA has on further promoting and sustaining innovation in government among its winners, as well as lessons learned on what makes innovation successful.

The aim of this learning material is to build a Community of Practice for developing, sharing, and applying concrete solutions for Electronic Governance, with particular focus on developing countries. The material will describe the rationale, objectives, activities and future directions of an example community site.

This learning material is an introduction to electronic government (e-government). Our basic premise that the governments' use of Information and Communication Technology (ICT) is not an end in itself, certainly not a technical exercise, but a tool to achieve better government.

This learning material aims to provide a basic understanding of technologies supporting e-governance. It examines Ontologies and the Semantic Web in the context of electronic governance

The UNPAN Online Training Centre delivers courses on various topics in public administration. The main objective of the UNPAN Training Centre is to increase the opportunities for government officials from all over the world to access training materials on e-government. They are provided free of charge.

The Guidelines on Strategic Planning in Parliament are intended to strengthen and support the strategic planning discipline in parliaments by providing insights into what strategic planning is, why it is critical, and how it can be applied in the parliamentary context.

METER is an online, interactive tool to assist governments and decision makers at any level throughout the world in developing, monitoring, refining and improving the context within which information and communication technologies are used to transform government; in a sense in creating the context for e-Government