The online course provides background knowledge on the basic concepts of ICT development and e-government. It gives an overview of the evolution of IT, its content and its applications, with particular reference to e-government.
Available in Arabic, Romanian, Russian and Ukrainian

The online course describes the fundamental infrastructures that are required for the success of e-government development. An overview on the different information-related infrastructures that are fundamental to the implementation of e-government, such as e-record, portals, and e-payment are provided.
Available in Arabic, Romanian, Russian and Ukrainian

The online training course discusses high-level concerns on e-government sustainable development. It includes various policies, laws and regulations that help to facilitate e-government development, so that a government can achieve e-government milestones in a relatively short period of time.
Available in Arabic, Romanian, Russian and Ukrainian

This online module discusses organizational transformation in the context of electronic governance. It starts by explaining change management in large organizations such as government agencies, new public management, strategic and performance management, business process reengineering, and the role of good practice program management when implementing IT strategy. Finally, the importance of ICT governance is explained as an enabler of organizational change.

This online learning material aims to provide a basic understanding of e-governance strategies and teaches how an effective strategic plan can be developed through a process. Important elements of the strategic plans of some e-governance leaders are also discussed as case studies.