Capacity Development Tools

This publication aims to provide National Tax Administrations with a methodology to identify and measure Tax Transaction Costs for taxpayers and tax institutions, assisting in the identification of possible policy reforms aimed at reducing these costs, while fostering greater tax compliance. The recommendations are based on good practices and build upon the inputs from several developing countries and the pilot implementation of the methodology in Costa Rica and Uruguay. Subsequently, the methodology was also used by tax administrations in Brazil and Chile.

This collection of papers provides practical guidance to developing countries to effectively negotiate double tax treaties, especially those drawing upon the United Nations Model Double Taxation Convention between Developed and Developing Countries.The papers were drafted with attention to the specific needs and priorities of developing countries and build upon inputs provided by officials from Ministries of Finance and National Tax Authorities in 35 developing countries in different regions.

This course intends to provide a comprehensive understanding of the E-Government Survey by elaborating on the key elements included in the Survey such as the E-Government Development Index and its three components: the Online Service Index, the Telecommunication Infrastructure Index, and the Human Capital Index.

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The course on Open Government Data (OGD) for Citizen Engagement focuses on how to open government data and how this can be useful for citizen engagement. The course provides an easy-to-use reference guide that introduces policy guidelines and best practice recommendations developed by the international community.

This course explains the relationship between the main concepts that underpin initiatives to involve citizens – voice, accountability, transparency, trust – and those used in anti-corruption – corruption, prevention.

This handbook aims to be a practical instrument to enable
parliamentarians around the world to understand indigenous peoples’ rights better and
to provide practical ideas for the implementation of the UN Declaration. It also presents
good practices in relation to the recognition and exercise of indigenous peoples’ rights
in different regions of the world.

The primary purpose of the report is to draw on available
research to raise awareness of youth mental-health conditions among relevant stakeholders and to start a global conversation regarding strategies for addressing the challenges faced by young people, with the overarching goal of fostering their economic and social integration.

This set of principles and recommendations provides guidance on establishing a functioning system for collecting, processing and disseminating vital statistics; improving sources of vital statistics, primarily the functioning of the civil registration system and its components; and the role of complementary sources of vital statistics, such as population censuses, household surveys and public-health records.

The publication provides national statistical agencies with guidance on collecting, processing, disseminating and analysing data on violence against women. These Guidelines introduce the concepts, definitions and data requirements for measuring violence against women and provide guidance on planning, organizing and implementing a survey on violence against women (a stand-alone, dedicated (or specialized) survey, or on how to introduce a module on violence against women into another survey) as well as on planning for data analysis and dissemination.