Capacity Development Tools

This course intends to provide a comprehensive understanding of the E-Government Survey by elaborating on the key elements included in the Survey such as the E-Government Development Index and its three components: the Online Service Index, the Telecommunication Infrastructure Index, and the Human Capital Index.

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The course on Open Government Data (OGD) for Citizen Engagement focuses on how to open government data and how this can be useful for citizen engagement. The course provides an easy-to-use reference guide that introduces policy guidelines and best practice recommendations developed by the international community.

This course explains the relationship between the main concepts that underpin initiatives to involve citizens – voice, accountability, transparency, trust – and those used in anti-corruption – corruption, prevention.