This online training course is designed as a brief introduction to knowledge management (KM) and a guide to the implementation of KM projects in government organizations.
The UNPAN Online Training Centre delivers courses on various topics in public administration. The main objective of the UNPAN Training Centre is to increase the opportunities for government officials from all over the world to access training materials on e-government. They are provided free of charge.
• This online training course contributes to Strategic intelligence and networking; it elaborates on the inter-relationships between knowledge management, business intelligence, and competitive intelligence (in the context of social networking); it also elaborates on social/organizational network analysis and how it can be used to map knowledge flows and knowledge gaps in organizations.
This course aims to enhance the capacity of civil servants in Africa. It aims to: 1) Understand the overall role of HRM for Africa’s development. 2) Identify current challenges and opportunities for HRM in Africa's public sector 3) Understand concepts and tools for the strategic management of human resources.